Refund policy

We only accept returns under the following reasons:

  • Customer double ordered

  • A mistake on our team with sending your order (in this case, your delivery fee will be reimbursed completely)

 

For all returns or exchanges:

  • Must be in new (its original) condition

  • Has not been washed, worn, or altered

  • Has all original tags attached

  • Is accompanied by its original receipt 

 

The item(s) must be returned within 7 days of delivery. Returns after this date will not be accepted. If you believe you have received a faulty item, please e-mail an image of the fault to hello@liberty-society.com prior to requesting your return.

​How to Mail Back a Return

  1. Pack the item(s) in its original box, with its tags still attached (when applicable)

  2. Mail back to our warehouse:

    1. Ruko Alicante, Blk. A No.3, Medang, Pagedangan, Tangerang City, Banten 15334 
      Liberty Society
      +6287881088088

 

Returns must be sent by post only and cannot be accepted by any other method.